dimanche 31 décembre 2006

Happy new year



Happy new year to all. The coming year promises to be an exciting one in mobile technology, HSDPA becoming more common in handsets is something I am looking forward to. In the UK, the X Series from Three was a move to take the data market with a set of services that people should be able to just use, without need of understanding the technology behind it. It will be interesting to see how the other networks respond (If they bother?)

Personally I am looking forward to the release of the N95. I really hope it delivers on its promise. And there is one comment that sticks in my mind. A person from Nokia, talking about the N95 "Yeah, it's good. But wait til you see what we announce in 2007!"

With any luck some of those announcements will be at the 3GSM conference in Barcelona in February. I'm looking forward to that.

So to all I wish you the very best for 2007. And those of you who won't be out partying, keep an eye on the Nokia New Years Eve Party webcast.

mardi 26 décembre 2006

Mobile gaming in Japan: A different world

From time to time I like to drop in on What Japan Thinks, a website that translates into English an enormous number of market research studies conducted in Japan. That's where I recently came across an astonishing survey conducted earlier this year on mobile game use in Japan.

In the US, game-playing on mobile phones is seen as a fairly popular activity, and I think the view in Europe is similar. But neither place holds a candle to Japan, if you can believe the survey. Here are some highlights:


More than 90% of the people surveyed play video games. That seems like an incredibly high figure, but the survey was conducted by InfoPlant, a reputable Japanese market research firm. The survey base was supposedly users of DoCoMo mobile phones, which sounds a little unconventional but is a fairly representative sample of the overall Japanese population. It's better than surveying PC useres, which is what's typically done in the US. PC usage rates are a lot lower in Japan than in the US, so surveying via mobile phone actually reaches a greater share of the population.

It's surprisingly hard to find directly comparable game-playing statistics for other countries, but the reports I could find implied lower levels of activity:

--A report from the Entertainment Software Association , a trade group, claims that 69% of US "heads of households" play video games.

--Back when I was at Palm, we had access to Forrester Research's excellent consumer tracking surveys. At that time (a couple of years ago), they said 32% of US households had videogame consoles, and 24% had handheld game systems.

--At Palm we also did our own surveys of consumer interest in mobile gaming. We found that about 13% of the population in the US and Europe were mobile entertainment enthusiasts -- people who were willing to pay extra to have an entertainment device with them when they were on the go. We never ran the survey in Japan, and now I wish we had.

The InfoPlant survey figure appears to indicate that there's a much higher percentage of gaming enthusiasts in Japan than we have in the US and Europe. That fits the stereotype of gaming in Japan, but I always question stereotypes like that unless they've been tested objectively.


At least three-quarters of the people surveyed play games on mobile devices.
Mobile phones are the devices most often used for game-playing, but about half of the respondents said they also own a dedicated mobile gaming device like a Gameboy (about double the ownership rate Forrester found in the US). Half of those users, a quarter of the Japanese population, said they use their game devices frequently.

Here's the breakdown of gaming device usage by sex (numbers total to more than 100 because many people play games on more than one type of device). Game usage on mobile phones and portables was a little more popular among women, while console gaming was more popular among men.

On what kind of machine do you usually play games?



Women prefer Nintendo.
There are some interesting differences between men and women in what brand of mobile gaming device they use. The women were a bit more likely to use Nintendo products, while the men were more likley to have Sony PSPs.

Select all the portable game machines you own.


In case you're wondering what a Wonder Swan is, it's a mobile game system sold by Bandai in Japan.


Most people use mobile game devices at home, not in transit.
This is a great example of why I distrust stereotypes. The stereotype of Japanese mobile gaming is that most people would do it on trains, while they slog through their commutes on those endless subways beneath Tokyo.

The survey confirmed that some people genuinely do use mobile games in transit, but the most common usage of a mobile game platform is at home. I guess the pattern would be to come home, stretch out on the futon, and play a little Pokemon:

Where do you usually play on your mobile device?


I wish we knew more about why people would use a mobile game system so heavily at home. Is the TV being used for other purposes? Or in a relatively small Japanese home, does the portable game system just fit in better?


Old folks dig the DS. The greatest surprise to me was a finding that Nintendo DS ownership is vastly higher among older people than young people. The chart below shows the percent of people in each age group who own Nintendo DS systems:

Percent of respondents in each age group who own a DS:


What Japan Thinks attributes this to Brain Age and other "brain training" games for the DS that are supposed to protect against mental decline as you age. Apparently this is driving vast usage of the DS by older Japanese people.

It's a fascinating difference from the US, where the DS is generally seen as a kids device, at least for now.


What it all means

As I noted earlier, without knowing more about the study's methodology, it's hard to say how much we should trust it. But even if some of the numbers are off by a bit, I think they teach a couple of good lessons:


Convergence doesn't necessarily destroy specialized products. Mobile gaming is heavily deployed on Japanese mobile phones, and yet standalone mobile game devices continue to sell well. Why? I think it's because the mobile consoles do things that the game-equipped phones can't. Convergence kills markets only when the converged product is a complete and affordable replacement for the dedicated one. That's very important to keep in mind when you read the forecasts saying things like, "cameraphones will destroy sales of digital cameras." That will happen only to the extent that cameraphones have all the same features as standalone digital cameras. If the camera vendors keep innovating, I think they can survive indefinitely.


Don't assume a market's boundaries are fixed. The standard assumption in the industry has been that mobile gaming is primarily a kids and young adults thing, with GameBoy + Pokemon being the prototypical example. Even the PSP, which shoots for a more mature audience than GameBoy, is still aimed at hardcore gamers. But Nintendo has been very up-front about aiming both the DS and the new Wii console at mainstream adults. That strategy has apparently been very successful for the DS in Japan, and you can read an update on Nintendo's Wii marketing plan, targeting soccer moms, here.

(I first started believing that Nintendo's Wii strategy might work when my wife abruptly told me she wanted one for this Christmas. She said it's a great way to get exercise if you don't want to go through the hassle of traveling to a tennis court. About half of her friends agree and also want Wiis. This from women who have never shown serious interest in a game console before, and who barely even know what an Xbox is. Remarkable.)

It's very common for tech companies to assume that the people who make up a market today will always be the core of the market in the future. But that's like driving a car by staring at the rear-view mirror; you can only see where you've been.

Looking ahead and growing a market is a lot harder to do, but it's one of the most effective ways to fight a larger competitor who's invading your turf. If the other guy has a volume or resource advantage, the worst thing you can do is stand still and let them spend you into the ground. Change the rules of the competition by innovating in unpredictable ways, or by growing the market in a new direction. That turns the biggest advantage of a large corporation, its scale, into a disadvantage. The larger a company is, the slower it reacts, and the more its internal politics will interfere. If you change the rules frequently enough, the big guys will never be able to get their cannons fully aimed at you.

That's what Nintendo is doing in its fight with Microsoft and Sony. There's no guarantee it'll work, but I admire Nintendo's vision and courage.

vendredi 22 décembre 2006

A last minute Christmas present

For Nokia N80 and N73 users. Over on S60.com news of a 2D barcode reader. Tommi raves about the possibilities of 2D barcodes. Give the app a try, download the free barcode image generator and see what you can use it for.

The barcode app is currently available to download via the downloads/catalogue app on the N73/N80.

Merry Christmas

It's been a quiet month. And now it's time to break for Christmas and the new year. So to all, I wish you a merry Christmas, and a happy new year. See you all in 2007.

mardi 19 décembre 2006

Smartphone Grid

I love this grid. It's provided by Steve Lichfield from AAS. If you're between two minds and not sure which smartphone is for you, enter the importance of certain features and at the end of the list you'll get a recommendation of which phone you should consider. Useful resource.

Nokia New Years Eve








Nokia are teaming up with MSN to broadcast their New Years Eve Party via MSN webcast. The Nokia New Years Eve party is a group of five concerts in major cities across the world, spanning various time zones as each heads towards the new year.

It all starts in Hong Kong's Harbour City Ocean Terminal, followed by Mumbai's Andheri Stadium, the Brandenburg Gate in Berlin, Ipanema Beach in Rio de Janeiro and rounding off the night in New York.

Acts signed for the various concerts include Black Eyed Peas, Scissor Sisters, Nelly Furtado, John Legend, and Atomic Kitten. The concerts will be streamed live and on demand at no cost to viewers through a Nokia-branded experience at http://www.nokianewyearseve.com

samedi 16 décembre 2006

Hollywood's view of the Web: Through a glass, strangely

The LA Times is a wonderful place to watch the entertainment industry try to figure out the Internet. Some issues that aren't a big deal in Silicon Valley fascinate them endlessly, while other things that Silicon Valley thinks are important are completely ignored.

A great example of this process is the newspaper's recap of 2006 on the Web, "Ten moments the web shook the world."

"This was the year wishful thinking -- that this Internet phenomenon might just go away -- evaporated, and those media companies still standing began to seek anything that might see them through the deluge."

So what made up the deluge, according to the Times? Some highlights:

Snakes on a Plane is described as the first time that the Web took control of the production of a movie. Most folks in the blogosphere viewed Snakes as a cool example of participatory marketing, but if you view it through the eyes of a Hollywood producer, it's a threat to power.

LonelyGirl15. This mysterious personality on MySpace was the subject of endless coverage and speculation in the Times throughout the summer. They analyzed it with the same intensity that many websites reserved for Britney Spears' underwear. I think the idea of someone using the Web to launch an acting career blew their minds.

The rise of celebrity websites. The Times viewed this as the year in which celebrity-focused websites first started to drive (read: debase) the standards of what constitutes a celebrity. People like Paris Hilton (and our gal Britney) proved to be willing to do just about anything to get a little online attention.

The common theme in all of these cases is the loss of power by parts of the traditional entertainment industry: producers, agents, and journalists. For years the Web has been eating away at power structures in lots of industries, but this was apparently the year in which Hollywood first really felt the impact.

The Times asks: "As traditional media interact with new media and vice versa, whose values will infect whom? Will old media arrive like the cavalry on the scene, Good Book in hand, to lift up the Web rabble with the promise of Bedrock Standards and High Production Values? Or when the drawbridge is lowered just a little bit, will the masses simply storm the castle and repaint it electric blue and pink?"

That's easy to answer. I heard the same questions almost 20 years ago when desktop publishing started to challenge the printing industry. The answer is that you'll get both -- the high-standard material will coexist side by side with amateur hour. People will prove to be very accepting of poor production values if the material is compelling in some other way (YouTube already demonstrates this, where we cheerfully watch video of such poor quality that you'd call the cable company and complain if it came over your TV).

There will always be a market for the best productions, but in the future I think it'll be much harder to get away with charging high-quality production prices for shows or movies that aren't truly entertaining, because people will have a cheap alternative. The threat isn't to HBO, it's to the CW.

vendredi 15 décembre 2006

Carnival of the Mobilist - Best post of the year

I was looking around this week for the latest installment in the Carnival of the Mobilist. But there isn't one.

Apparently this week was to be a summary edition, detailing the best posts of the year. Now, it is going to work slightly differently. COTM are asking bloggers to send in their best post of the year. It is your own favourite post made on your blog, written about mobile. It does not need to have been an article mentioned on a previous carnival.

For full detail on how this will work, head over the the COTM site here.

The prestige of winning best post of the year would probably be enough for most, but on top of that there will be a prize of $500 too, generously offered by Khosla Ventures.

Good luck to all who enter, the competition is sure to be tough.

mercredi 13 décembre 2006

Understanding Palm: What Ed Colligan really said

I sympathize with reporters sometimes. If you attend an event, you're expected to write about it -- even if there isn't any news. That's what I think happened a few weeks ago when Palm CEO Ed Colligan did a breakfast Q&A for the Churchill Club, a local discussion forum here in Silicon Valley.

About 50 people attended, and while Colligan said some interesting things, an informal breakfast talk is not the sort of place where you deliver major news. But two reporters from the San Jose Mercury News were there, and they had to write about something. So they picked on Colligan's answer to a question about competition from Apple and others entering the mobile phone market. He pointed out that it's hard to make a successful phone product.

Unfortunately, there's no effective way to answer one of those theoretical competitive question when reporters are in the room. If you say, "we're very worried about the new competitors," the headlines will scream, "Palm CEO says company is doomed." If you say you're not concerned, the story will be, "Palm CEO overconfident." I've been there. You can't win.

Sure enough, the Mercury-News headline read, "An Apple phone? Palm CEO says, 'What, me worry?'"

Then, of course, the culture of Internet outrage ran with the story. The high-visibility Mac weblog Daring Fireball (#345 on Technorati's worldwide list) headlined its commentary, "Palm CEO Ed Colligan’s Head Seems to be Stuck Somewhere." No need to read the article; you can tell what it's going to say just from the headline.

There were three ironic things about all of this:

1. The question didn't actually focus on Apple. Colligan was asked about all of the new competitors who might be entering the market: Apple, Google talking about free phones and hiring Andy Rubin of Danger, and so on. "The phone market could look intensely crowded."

Colligan's response: "It's also intensely big, we just have to get our fair share." "Let me tell you this, it's not as easy as it looks." He cited the Motorola Q as an example -- it was supposed to take over the world but didn't. "I just would caution people that think they're going to walk in here and do these.... I don't think it'll be so easy as everybody thinks. It's a tough space...I'm not trying to be cocky about it. It is a tough business. We've really struggled through that." "We struggled for years figuring out how to make a decent phone."

He said making world-class radios that work consistently on world networks with all the right applications is very hard.

I thought that was a pretty nuanced, honest answer to the question. He didn't sound dismissive to me; he was just pointing out that it's hard to make a phone. He's right that until you've lived through the process of producing a phone, you have no idea how many little decisions have to be made, how many things can go wrong, and how many tweaky little features the operators will make you add. Although you might think phone features are standardized, in reality they often require all sorts of small customizations for every operator. That's incredibly expensive to do, the process is hard to learn, and if you fail on even a couple of small things the operator may refuse to sell your phone. It's several times more complex than creating a PC, and I believe no company can easily ace all of that stuff on the first try.

2. Even if that had been the question, it was the wrong question. The Treo is an e-mail phone for people who want business productivity. If Apple's making an iPhone, it'll be a music phone for people who want entertainment. Those are completely different markets. If you think there's a huge competitive overlap between them then you've got your head stuck someplace. (Colligan didn't say that, but I wish he had.)

3. The competitive comment was not the most interesting part of the talk. Not even close, in my opinion.

If you want to hear the whole speech, you can listen to it here. Or if you want to save an hour of MP3 time, below is my summary of what I heard, with some color on what I think it means. (Most of what follows is paraphrased. The text in quotes is pretty close to what he said, but I probably missed a few words here and there. My comments are in italics.)


My nomination for Colligan's most important quote. "We're not in the handset business, we're in the mobile computing business....Voice is a killer app of the future of mobile computing. That's how we look at the world."

Think about that for a while. It's not as newsy as an imaginary cheap shot at Apple, but that quote says everything you really need to know about Palm: Mobile computing first, voice telephony second, and if you don't want that you should buy something else. I can tell you from personal experience that's how most of the folks at Palm really think.


Technologies and trends

Eric Schmidt of Google says that in the future cell phones will be free and ad-supported. Do you believe it? "Everything in the world looks like an ad" to Eric because he's in the business of selling ads. Google sees a phone as a great way to target ads, but the phone is one of the few private spaces left. People may resist intrusions there. The ads will have to be incredibly creative in order to be accepted.

Colligan then branched to a discussion of Google Maps on the Treo, which he says is a great application. He wants to use it to look up nearby pizza restaurants and then phone an order to one of them automatically. He was very enthusiastic about this sort of functionality.

On voice over IP. People don't want to give up the ability to use the phone anywhere. He's skeptical that there will be enough coverage to make WiFi phones a replacement for cellular anytime soon. "Maybe on college campuses." Mesh networks will take a long time to deploy.

What's the market for video on mobiles? Short clips, a la carte selection. I agree. I can picture people watching short YouTube-style content on a mobile a lot more readily than a half-hour TV show. It's bon-bons, not a full meal. Mobile games are the same way -- quick reward, nothing too involved. That's why Bejeweled has been so successful.

On 3G. He loves EVDO. It's very fast. Less enthusiastic about UMTS – it's more of an incremental bump in performance, but there are latency problems. You need HSDPA to get reasonable performance.

About the iPhone. The rumor mill says that Apple will produce an unlocked GSM/GPRS phone sold at retail, so users can buy phone service separately and slip their SIM card into the phone. Colligan said he thought that would be very difficult to sell, that the only approach in the US if you don't want to sell through the operators is to focus on WiFi only. Did he have some inside information on what Apple's doing? Was he trying to seed some skepticism about Apple's product? Was he talking about what a non-operator Palm product would be like? Or was he just trying to answer honestly? I don't know.

On the Motorola Q. (The general tone of rumors around the mobile industry is that the Q is a failure, with low sell-through and lots of returns. Colligan did nothing to contradict those rumors.) Integrating a whole mobile computer and OS is difficult. Also, it's nice to make a thin product, but not if you make the battery so small that the device can't get through a day's use. It's hard to balance all the features and user experience and get them all right. "I think they got some of those things wrong."

Are we in another tech bubble? Things are exuberant, but not irrationally so. There's not too much excess yet. But there is too much money chasing too few ideas. "I look at the traffic patterns" on Bay Area freeways, and traffic has been getting worse. That means the economy is heating up.


About the operators

On mobile phone subsidies paid by the operators. He wishes subsidies would go away. He would prefer to sell through retail rather than through operators. "I love retail. We have a huge retail presence. We'd love to have the retailers have more power." He wants to compete head to head with other device companies without the operators saying what features to put on the device.

But on the other hand, he said, the operators spend a lot of money advertising your products, which is a good thing.

European vs. US operators. Coverage is better in Europe. "In Europe, nobody says, 'how many bars do you have?'" In Europe there's one mobile technology, and more operators. The US is split between two phone technologies, and has fewer operators.

Will the operators lose control over the market? "The sentry breaks down over time." I thought that was a nice zen-like way of saying "yes." He avoided a Mercury-News headline screaming "Palm says carriers are doomed," which would not have helped him sell Treos.

He went on to contrast the PC model (open gardens) vs. the videogame platform model (apps controlled by the vendor). Who's to say which one will do better in phones long term, he asked.


Working with Microsoft

About Microsoft. Windows Mobile is "becoming a bigger and bigger part of our business." They are very good launch partners. "They are great the day you come out...beyond my wildest dreams." (He implied that Microsoft is a lot less helpful after you've launched.) The relationship has been difficult to develop because Palm actually partners with Microsoft at an engineering level, which most Microsoft customers don't do.

Do you worry about Microsoft being a monopolist in phones? "No. Not in this space. There are so many countervailing forces that they'll never get to that position."

Is Palm OS easier to use than Windows Mobile? "I think David Pogue is right" that Palm OS is easier. But it's a matter of customer choice; some people like the Start button. He wants to create a situation where a Windows user chooses the OS platform he wants, looks for the best device on that platform, and finds that "Palm makes the best Windows product."


On Palm and its future

Future Treo products. Palm is working on products that will combine WiFi and cellular. "Stay tuned." I took that to mean a Treo with WiFi built in. I hope the operators will be willing to sell it.

Beyond smartphones. "Are there are other segments of the market that we could go after with new designs and new form factors and are we going to do that? Sure. Absolutely."

"We're a mobile computing company...so you can expect us to do more products...that leverage the fact that every one of you is going to have a broadband modem in your pocket which is instantly accessible to the Internet and the outside world. We think that's a pretty cool thing and we're working on products that take advantage of that."

"They (users) have a high-speed connection...to their pocket...Boy, is there things we can deliver to them, and is there compelling experiences that we can deliver to them, that are going to help us differentiate our products? I think there are, and we're working on things like that."

Same vague hints that Palm has been giving for a year: Broadband modem, lots of local storage, think what we could do for that. What I think I'm hearing is: A mobile product with WiFi, which Palm pairs with Web services that deliver content and do other things for the user. I wish I knew what those things are -- that'll be the interesting part.

Do Palm PDAs (no phone built in) have a future? It's been shrinking, because we've been cannibalizing it with the Treo. But it's still a $300 million business. My translation: We'll keep offering them as long as people buy. But we're not putting a lot of energy into them.

On the LifeDrive: "Too big, too late to the game" compared to iPod. Wow, if they expected that thing to compete with the iPod, they were even more naive than I thought. They didn't have the iTunes-like service, and they tried to be all things to all people. I hoped they learned the right lessons for their next generation products.

Is Linux in Palm's future? We look at Linux as being an interesting community to leverage. (He then branched to a discussion of Palm OS.) There are a lot of users who have loyalty to Palm OS and love it. "We want to take the Palm OS forward." That little quote makes a lot more sense now that we know he was in the process of buying rights to Palm OS Garnet. But what does he mean by leveraging the Linux community?

Is Palm for sale? Companies don't get sold, they get bought. We're trying to execute against a brand, to build a great brand. I think the implication was: 'we're not trying actively to sell ourselves, but we're publicly traded and would have to listen if somebody offered a bunch of money over the market price.' I have heard companies be a lot more vehement about "we're not for sale." So I'd call this a non-denial denial. Or maybe he was just trying to be polite.

Required reading for Palm executives. Colligan is having the Palm executive team read the book "From Good to Great" because it focuses on execution and is very practical. "What we need to do better is disciplined execution." (Shortly after his talk, Palm announced that it would have an earnings shortfall because a product was coming to market late. So you can understand why he's focused on execution.)


That's it. Nothing revolutionary, but I think it does help you understand the company. Like it or hate it, they really don't see themselves as a mobile phone company. They are a mobile computing company, and telephony is just a part of mobile computing. A lot of my phone-centric friends in Europe are going to throw up all over that idea, but I kind of respect it. I think Palm is not big enough to win as a mobile phone company, but as a mobile computing company it's a world leader.

The question is whether they can develop mobile computing into something distinct enough to stand as its own category. The jury's still out on that. I think a lot will depend on what they release in 2007. If they can establish a new product line beyond phones, they'll have a much better chance. If they can't...well, we'll find out how patient their investors are.

N80 to N80ie

First point, don't try this if you are bothered that you may 'brick' your phone. Don't try this if you are bothered about the warranty on your phone. It's possible you can brick the handset, and it will void your warranty. But you can now upgrade an N80 to the N80ie firmware. I found a detailed instruction list here. All the information you need to update your phone, and files to do so, are detailed in the thread.

The changes to the N80ie are minimal. I really wanted to try it out for the sake of trying it out :) You get Yahoo Go in the download catalogue, which is a bonus for those that didn't already have it. I had managed to get a file and have been happily using Yahoo Go for a while now. If anyone wants a copy of the file, mail me and I'll send it over. You also get the WLAN wizard shortcut on the front screen, which you can see in the screenshots below. The WLAN wizard is available for N80 users, as detailed here. The only difference being you don't get the onscreen shortcut on an N80 but it's just as easy to add the WLAN wizard to your active standby icons, really. You also get an additional folder added to the menu of the phone, titled Internet. Some people lose this folder when they restore a backup made to the memory card, if you do all the files are in the 'My Own' folder.




lundi 11 décembre 2006

N95 delayed?

Possibly. The N95 is a top end product, and I'll state outright now, I'd rather it be delayed a few more weeks than release with shoddy, bug-ridden firmware. This is one handset Nokia can't afford to mess up on launch. It has to work, from day one.

Will flat-rate pricing make mobile data take off?

No. It's a nice start, but the operators need to take several other steps as well.

Recently flat-rate pricing for wireless data service has become a big issue in Europe and some other parts of the world. Data service to mobile phones there has often been metered, with users paying by the megabyte. This led to some frightening stories on the Internet of people accidentally ending up with 800-Euro monthly phone bills for browsing too much. Needless to say, this has made many people very cautious about using mobile data.

Recently T-Mobile in Europe offered a flat-rate data service, in which the user pays a single fixed monthly fee for virtually all the data access they want (the limit is about a gigabyte a month, which is a lot for a mobile phone). Then on November 16, Hutchison Whampoa, the owner of the "Three" wireless network in Europe and Asia, announced its own flat-rate plan (more details below).

The Mobile One network in Singapore just cut its unlimited 3G data price by about 2/3, to around $13 a month, in order to compete with fixed broadband services. And on December 1, the CEO of Vodafone went even further, predicting that within a few years we'll have flat-rate billing for all mobile services, including both voice and data.

All of this sudden price activity, especially the announcement by Hutchison, has created a big stir among mobile-focused commentators in Europe. For example, here's a sampling from a mobile discussion board run by Oxford University:

"I'm astonished, frankly.... this is clearly the mobile internet 'done right.'"

"It seems like a seminal event!...Now we have the makings of a new day in our industry.... Has mobile operator 3...discovered the holy grail of the mobile phone industry?"

"When all mobile operators realise they have no choice but to give in too, a torrent of innovation will rush forth I'm sure."

"I strongly applaud this development, and am looking forward to the next stage of competition in 3G/mobile with open gardens and flat data rate packages."

Are they right? Has Hutchison revolutionized the mobile Internet?

I don't think so. Unfortunately, just offering flat-rate pricing is not enough to make mobile data take off. This is one area in which the US mobile phone market has been a leader, believe it or not. The top four mobile operators in the US have offered flat-rate data for years, ranging in price from $15 to $40 a month. Some of them even let you use your mobile phone as a modem, something that Hutchison bans.

The result? Some happy Blackberry and Treo users, but nothing like a mass migration toward mobile data. In fact, the most aggressively priced data service, Sprint's seductively fast 3G network, is rumored to be producing some of the most disappointing subscriber growth.

Flat-rate pricing is a necessary condition for the success of mobile data, but it's not enough. In order for it to take off, the operators have to do some other things as well. I'll discuss those below, but first for context I need to give you an overview of Hutchison's new offer...


Hutchison's X-Series: Open network, all you can eat data

Hutchison Whampoa announced that Three is moving to flat-rate, all you can eat data with a very open business model. The most eye-popping things they promised were unlimited Skype calling over IP, and unlimited instant messaging. Those are both heresies to the operator world. Hutchison's rhetoric was also heretical:

"This charging structure overturns the traditional telephony model of charging per minute, per message, per click, per event and per megabyte."

"What is free to use on the net ought in principle to be free when you use it on the mobile net."

Hutchison made its announcement accompanied by a laundry list of prominent Web brands, including Google, eBay, Yahoo, and MSN, plus the prominent startups Sling Media and Orb. Some of them will be offering specially-configured services bundled with the phones. The first phones offered with Three's new "X-Series" service will be the N73 from Nokia and the w950i from SonyEricsson.

The price of the service is pretty nice. For five pounds a month (about $10), you get 83 hours of Skype a month, 10,000 MSN Messenger messages, and a gigabyte of browsing and e-mail downloads. That's equivalent to unlimited use for most people, unless you're downloading YouTube videos all day.

The Skype and MSN components are potentially frightening to operators, because they compete directly with the voice and SMS services that provide most operator revenue. The overt embrace of those services is, I think, the most radical of Three's changes.

For ten pounds a month ($20), you get everything above plus 80 hours of SlingBox and Orb service, allowing you to use your mobile to play TV shows, MP3s, and other files stored at home.

Although browsing is unlimited, Three notes that not all websites work well on mobile browsers (a polite understatement), and says it blocks access to adult websites. Also, you're not allowed to use your phone as a modem for your laptop computer.


What it means

A change in attitude. I think the most important impact of Hutchison's announcement is not the service itself, but the new agenda it sets for mobile operators. Hutchison was one of the first operators to deploy 3G, and had been an outspoken critic of open Internet access on mobile devices. In 2004, Three COO Gareth Jones said, "People don't want open access, that's not what our customers tell us they want. Anyone in their right mind who tries to do anything on the Internet with a screen that size has to be nuts."

Given that background, the vehemence of Hutchison's new commitment to openness amounts to a declaration of surrender. I think that changes the competitive situation for mobile operators in Europe and Asia. Hutchison is now competing in terms of who can be the most open, rather than who can come up with the most clever bundle of closed services. Assuming that Three doesn't explode or go bankrupt in the next six months, it is putting enormous pressure on the other operators to match or exceed its openness. That change in dynamic makes it much more likely that the mobile Internet will be freed to evolve as quickly as the wired Internet has.

Flat rate is not enough. But just charging a flat rate isn't enough to make mobile data take off. If it were, mobile data would be taking the US by storm.

I think the most important fact about mobile data right now is that we don't know what users will do with it. Hutchison was right several years ago that just blindly transferring the Web to a phone won't please a lot of people. Screen size and the lack of a keyboard and mouse make the mobile browsing experience very different from browsing on a PC. Limitations in coverage, especially for 3G, make the thin apps development model used by web applications much less attractive on a mobile than it is on a constantly-connected PC.

Historically, the software leaders in one computing platform are almost never successful in a new one. When PCs switched from the command-line interface to graphical interfaces, the established software leaders -- Lotus, WordPerfect, Ashton-Tate, and so on -- were almost all swept aside. When the Internet arose, virtually none of the graphical applications leaders were able to make themselves leaders in Web apps. Now that the mobile Web is appearing, it is naive and foolish to think that the desktop Internet leaders will automatically be the leaders in this new space. They don't understand it, and their existing desktop-based businesses are a hindrance to learning.

What needs to be moved to mobile networks isn't just the Web's applications or price structure, it's the Web's open business model. We need to run a huge number of experiments in order to figure out what applications users will want in mobile data. No single company is capable of doing all that work on its own. The only way to make the experiments happen is to set up a vibrant, chaotic ecosystem in which thousands of developers will be free to rapidly try and fail at a huge number of things. It was that sort of random experimentation that permitted leaders like eBay, Amazon, and Google to emerge on the wired Internet while companies like RealNames, AltaVista, and Chemdex were left behind.


Five steps to make mobile data a success

In addition to offering flat-rate data, here are the other steps a mobile operator must take in order to make that mobile data ecosystem work:

1. Provide a consistent architecture that works offline. This is probably the most critical need. Web applications depend on having a constant connection between the user's computer and the Internet. That's not practical for the mobile Web. Even in countries with heavy 2G coverage, there are lots of gaps in the 3G network, and will be for many years. Mobile Web apps need to work like RIM's e-mail client, which stores both the program itself and the user's data locally and then sends the data to the network when a connection is available.

That means just bundling a browser is not enough. The phones will also need software installed on-device that can manage applications and data when the user is offline. That could be an operating system like Windows Mobile or Palm or Symbian, it could be an applications layer like Adobe Apollo or Java, or it could be other software that the web community will create if given the chance. This software layer will need to be consistent across phones, just as HTML is consistent across all browsers.

Three has already failed this test in the first two phones it picked for X-Series. The Nokia N73 runs Symbian OS with Nokis'a S60 software on top of it. The SonyEricsson w950i runs Symbian OS with its UIQ software on top, which is not compatible with S60 software. Guess what – Three just announced that the N73 is available now, but that the w950i is indefinitely delayed. Three didn't give the reason, but I'm not surprised, since all of the client software has to be rewritten to run on the SonyEricsson handset.

I don't think any operator is capable of setting a platform standard on its own, but they should be encouraging the rapid evolution of a standard, by making their phones open to new software (just as open as the PC is), by offering to help deploy new tools, and by providing free testing to make sure they work on the wireless network.

2. Kill security certificates. The line between websites and applications is blurring, as Web 2.0 architectures allow much more processing to be done on the client device rather than a server someplace in Idaho. Google is pretty much a traditional website, but Google Maps is a hybrid, and Skype is a full PC application that talks to the Web. In the future it will be impossible for a user to tell exactly where an application ends and the Internet begins.

But today the operators treat websites and applications completely differently. The new flat-rate data plans let you browse just about any website you want. But operators are starting to insist that applications obtain a security certificate before they can be installed. The certification process is slow, inconvenient, and unreasonably expensive for small software companies and those that create a lot of applications. Since small software companies are the most innovative, this has an enormous chilling effect on mobile innovation.

This approach is also completely inconsistent with the way the Web works. Can you picture a website paying for certification before it can run on your browser? How many sites would bother? If the operators insist on certificates, they will make the mobile Web a small and uninteresting subset of the real Web, permanently. Certificates have to go.

3. Unlock the user's data. This is the other security-related problem area. Many operators make it very difficult for an application to access the user's data stored on the device, such as the address book, the dialer, and the user's current location. But many of the most interesting new mobile applications need to be able to work with this information. Users should be informed when they give an application access to this information, but it should be very easy for them to say yes.

Like the previous point, this one is scary to the operators, because they worry that a rogue application could make thousands of phone calls or send huge numbers of premium messages, building up a huge bill.

Although that's a legitimate fear, strangling mobile data is a self-defeating solution. The operators will need to adopt the same security model used on the Web -- let the user do what they want, and defend the device via security software.

This isn't as dangerous as the operators fear it will be. We've used the same model for more than a decade on the fixed line phone and data networks, and millions of fully open Palm OS, Symbian, and Windows Mobile devices are on wireless networks today. Despite this, no one has taken down either the wired or wireless networks.

4. Make it easy to discover new content and services. The mobile data ecosystem will evolve faster if it's easy for users to find new services and applications. Today the content discovery tools and software stores on mobile devices, if they are installed at all, are often buried under several layers of icons, or are very hard to use. We need the mobile equivalent of an Amazon.com -- an online content store that's easy to find, browse and search, and that makes suggestions to you based on what you've used in the past.

5. Get ready to go to a flat rate for everything. Vodafone's comment shows that they understand this: the logical outcome of putting the open web on a mobile device is that voice and data merge under a single flat fee. If a Skype call is free, then eventually all calls need to be free, or the users will just switch everything to Skype. Same thing for SMS messages once they're directly in conflict with instant messaging. The operators' old financial model won't evaporate overnight, but it's now officially dying. And it's in Three's interest to move to the new model as quickly as possible -- the sooner it adopts the new model, the sooner it can cannibalize the customers of other operators. I think the race is now on for full flat-rate mobile pricing in Europe. Because the operators there are more competitive than the ones in the US, I think it's very possible that Europe's pricing evolution will move faster than in the US. But the same principle applies everywhere in the world: the operator that moves to the new model fastest stands to gain the most customers.


Let's hear it for desperate operators

Some people have been asking why Three chose to make such a radical change. It may be genuine vision, or it may just be desperation. Press reports say that Hutchison had been hoping to spin out the Three networks, but had to cancel the plans because Three is not making money. If that's the case, Hutchison may have decided that it might as well take a chance on aggressive new pricing.

Unfortunately, if Three is counting on the new pricing alone to bail it out, then I think it'll be disappointed. It needs to take all the steps I've outlined above. But I like the idea of desperate operators being willing to experiment. If we get enough of them desperate, someone will probably eventually make all the right changes. I like to believe it's just a matter of time.

Testing a new template

I'm testing a new template for Mobile Opportunity. If you'd like to check it out, you can see a prototype version with some dummy content here. You can post feedback as a comment to this message, or post a comment on the prototype blog. Thanks.

If everything works, I'll move to the new format in about a week.

vendredi 8 décembre 2006

N95 live pics

Finally managed to get my hands on the N95 last night, at the WM Christmas party. Still not the finished product, so it's not fair to comment too much on the software. It just increases the desire to own the phone even more. It is so light, the screen is huge, the keypad is well set out, and there are some really nice menu customisation options. The one comment last night was "S40 is dead, long live S60"

Pictures were taken, and are available at the WM forum:

N95 thread

jeudi 7 décembre 2006

Phones = cars

"Phones are the new cars. The car's history suggests that the phone's future is about divergence, not convergence." -- The Economist, December 2, 2006

It looks like the world is finally starting to understand that the future of mobile data is about segmentation rather than finding a single killer app. Because different people want to do different things, it's impossible to make a single mobile device that pleases everyone -- just as you can't make a single automobile that's simultaneously ideal for sports car fans, SUV drivers, and delivery vans.

This is the norm for most product categories. As a new market matures, it divides into segments. I'm not sure why so many people expected the mobile market to converge into a single design. Maybe we were all expecting mobiles to develop the way PCs did. But PCs are starting to look more and more like the exception rather than the rule. For most products, divergence rather than convergence is the dominant reality.

Getting this message across to the mainstream press has taken more than four years. I first started talking about the car market as an analogy for mobile data in mid-2002. For the record, here's a slide I created for PalmSource's main strategy presentation that year:



I'd like to believe that the Economist picked up the idea from me, but it's far more likely that they cooked it up on their own, since it's pretty obvious once you've talked to enough mobile data users.

Once you start thinking about segments in the mobile device market, the next critical question is what the main segments are. The Economist didn't have much insight here. Instead, their article was a very competent overview of all the traditional possibilities -- the "remote control for your life," the "life recorder" (personal video archive), e-wallet, and so on.

The idea they covered that I'm most skeptical about is that in the future we'll all wear glasses on which information about the things we look at will be projected. Living in a nation where more than million people a year pay to have their eyes cut open with a knife and blasted with a laser, all so they won't have to wear glasses, I really doubt that we're all going to start to wear glasses just so we can see hypertext links projected against the walls of restaurants.

To cull the huge list of products that could happen down to a list of things that are more likely to happen, you need to look at users' psychology and what problems they are trying to solve in their lives. I've taken a shot at doing that sort of segmentation in previous posts, and I think they three main segments are mobile entertainment, mobile communication, and mobile information management. You can read the details here.

Who knows, maybe that's what the Economist will be writing about in four more years. ;-)

Palm gets its OS back

"Palm Signs Perpetual License for Palm OS Garnet Source Code" -- Palm press release

Now the circle is complete.

Way back in the days before the Internet bubble, Palm was a single integrated company run by its founders, making its own hardware and OS.

Today, Palm is once again a single company, run by its founders, with its own hardware and OS.

If it weren't for Eric Benhamou being on Palm's Board of Directors, you could almost pretend the last eight years didn't happen.

The details of the license agreement, explained in an admirably detailed Q&A posted by Access, raise some interesting possibilities. Here's what I read into them (and this is just my speculation; I don't have any inside information):

--Palm OS on Windows? Most important, Palm has the right to put Palm OS Garnet on any other operating system. As others have pointed out, that means they could create a new Linux-based device and run the Palm OS applications base on it. I believe they can also put Palm OS Garnet on Windows Mobile, which is going to turn the stomachs of many Palm OS enthusiasts but is extremely interesting to me.

Palm doesn't have a Palm OS-compatible 3G phone today for the GSM countries. In those countries, it can offer only Windows Mobile. But Palm can now theoretically offer Palm OS on top of its Windows devices. There are drawbacks -- the most prominent being that Palm uses 240x240 screens on its Windows Mobile devices. So we'd need new hardware, or some sort of awkward resolution hack. But I'll bet that Palm can still do that faster than it can rewrite Palm OS itself to run on 3G GSM.

I don't know what Microsoft would say about that. Probably something unhappy; they wouldn't like being treated as plumbing for someone else's OS.

Palm could also do Palm OS on Symbian, which might be less unappetizing than you'd expect. I think you'd completely hide the underlying Symbian OS, using it just as plumbing and phone management while you let Palm OS handle the UI and applications layer.

The key task for Palm will be finding a way to get all the basic phone software support for as little cost as possible, so they can concentrate on the value-added user functionality.
Palm can now play the field and choose whichever plumbing it likes best. It's a pretty liberating thought to me, and I bet it feels that way to Palm as well.

--Is it a full divorce? Palm and Access pointedly didn't say if Palm will use the new Access Linux Platform. It's still possible they might do it, but it's also possible that this agreement is the final divorce settlement between the two companies.

--Garnet has legs. I have a deep sentimental attachment to the Palm OS Garnet code base. The OS has its limitations, but for basic applications you can get a lot done with very little programming effort, especially compared to a nightmare case like writing native Symbian apps. Palm will apparently now start adding new features to Garnet, which is great (although it does create the risk of fragmenting the code base).

We now have three companies putting various levels of investment into Palm OS Garnet: Palm itself, Access, and StyleTap. An interesting situation for a dead, obsolete OS.

--Will Access make Palm OS Garnet into a layer? Now that Palm's using Palm OS Garnet as a software layer in top of other things, will Access license other companies to do the same? I have seen no signs that they will, but I think a Palm apps layer could be a lot more useful on mobile devices than Java has been. I argued for this for years within PalmSource, and I still think it's a good idea.

Anyway, I'm sure the old-time Palm engineers are glad to have their code base back, and I'll be very interested to see what they do with it.

Seven years and on.....

Congratulations to My-Symbian celebrating 7 years online. One of the original interest sites and still one of the best.

To celebrate the occasion they are offering promotions on software purchased through their online store. Details here and here.

mardi 5 décembre 2006

Official N95 product page

N95

Is there anyone out there who is not interested in this handset? A must for all mobile geeks n freaks.

N73 Music Edition

I have a generic N73 handset. I recently changed the firmware to the N73 music edition. I like to have music on the phone and the interface for the new music player is so much nicer than the old player.

Slight problem is the music player is always open. Nice that it pops open so quickly when you hit the media button, but a pain when you get the 'Memory low, close some applications' warning! I had hoped they were a thing of the past. It's not even as if I have many applications open, just the web browser and screensnap for taking screenshots, and Real player if I stream a video.

I found the other day there is a way to close the music player, however. If you go to the equaliser option in the settings menu of the music player and select exit, the player will close down. A quick check of the open applciations will show it no longer listed. I don't particularly mind having the music player always open, but if it's going to interfere with the operation of the handset, then I do mind. A simple 'close' option will do. Maybe in the next firmware upgrade.

TinyTube is back

I posted the other day in this thread that Tiny Tube was no more

Well it seems it's back. You can view and search videos, film trailers, etc. Shots below:





lundi 4 décembre 2006

COTM 56





The latest edition of the Carnival has hit the web, and as ever there is a stack of good reading. Enjoy.

dimanche 3 décembre 2006

Watching Youtube via Orb

Now that Tinytube is no more there has appeared another method for watching Youtube (Google, Yahoo & Daily Motion) videos on a mobile phone.

It's done using Orb 2.0 You need the Orbthis plugin. Once done you get a 'Online Videos' link:



















You can then search for a video clip:



















Once done, click on the link to the video clip of your choice and view:



















Not sure how long this solution will last, so enjoy it while you can.

Source

jeudi 30 novembre 2006

New N73, N70 & N93 internet editions

This was mentioned in some press stories yesterday but wasn't really picked up much. It seems Nokia are going to release further variants of the N70, N73 and N93. We've had the music editions, now it seems there are going to be internet editions too. The multimedia key, which on the music editions allows one touch access to the music player (which once opened is an absolute pig to close down) will offer one touch access to the internet on the internet edition phones

Nokia will also pre-load the internet edition phones with Live messenger and Yahoo Search.

Whilst this is all well and good, I don't understand why the differentiation needs to be made between particular services. I'd like to have my N73, with full internet service integration, and the decent music player. Is that too much to ask?

mercredi 29 novembre 2006

Gizmo VoIP Service on the N80ie

Details announced today, from the Nokia World Conference. All sounds great. But how big is VoIP really gonna be? I don't know anyone who uses VoIP. I get more than enough calling minutes from my network, the only time I would personally use VoIP is for cheaper international calls.

Detail on the announcement below:

Nokia today announced that users of the Nokia N80 Internet Edition will have easy access to low-cost calls over the Internet with SIPphone's Gizmo Voice over IP (VoIP) services. The Nokia N80 Internet Edition is optimized for SIP-based Internet calls, and now Nokia and SIPphone have worked together to create an easy way to configure and make calls using Gizmo VoIP directly from your multimedia computer.

"Mobilizing the Internet is a key focus for Nokia and I'm excited to see how a multimedia computer like the Nokia N80 Internet Edition can provide people with the convenience of Internet calling," said Ralph Eric Kunz, Vice President, Multimedia, at Nokia. "Our collaboration with SIPphone makes Internet calling easy, plus our open VoIP platform allows for any SIP-based VoIP provider to incorporate their services in our device architecture, giving consumers the best of the Internet world."

Nokia N80 Internet Edition users download the free Gizmo VoIP settings from the Download! folder in their device, automatically beginning the installation process. During installation, users go through a simple two-step process for creating a free account that they'll use to make Internet calls. Other capabilities, such as customizing voicemail greetings, purchasing Gizmo Call Out credit for dialing landlines and mobile devices and managing Gizmo account settings are available by using the Nokia N80 Internet Edition to browse the www.gizmovoip.com web site.

"Collaborating with Nokia has allowed our development teams to create a compelling VoIP experience on the N80 Internet Edition and instantly enable millions of mobile consumers around the world to save money," said Michael Robertson, Chairman and CEO of SIPphone. "Ease of configuration and intuitive everyday use options make this Internet calling service unique in the mobile VoIP space."

Making an Internet call with the Nokia N80 Internet Edition is as easy as making a regular voice call, only the call is carried through wireless LAN, saving money and conserving cellular airtime minutes in the process. The VoIP framework, based on the SIP-protocol, is integrated into the Nokia user interface, so downloading the GIZMO VoIP settings is simple. Furthermore, the open S60 platform on the Nokia N80 Internet Edition is optimized for downloading compatible third party Internet call applications.

mardi 28 novembre 2006

Orb streaming working on the N73

I like the PC access services, Orb and Avvenu. Orb is going to be one of the new services available in the X Series from Three and is going to be an additional service available on the N80ie.

Orb has a new version, now Orb 2.0 This version gives a nicer phone interface than before. With Avvenu, you still get the standard web page login. The benefit of Avvenu, for me, is the ability to download files from the PC to your phone. Orb is for streaming. The advantage of Avvenu occurred just last night. I had purchased a tune online, and wanted to put it on my phone, but I forgot to transfer it. No problem, I just logged in via the website, accessed my PC desktop and downloaded the tune to my phone. Simple as.

I've always had problems getting connections with Orb. Not reliable a all. Just once I have managed to stream a video. All other times I've had all manner of problems. So I've mainly used it for viewing pictures and other items on my PC. Finally, I've found the solution to the streaming problem. Simply, I needed to change the configuration in the Orb settings on my PC. Instead of using the default port 554, I changed it to 555 and now Orb streams onto my phone. Screenshots below:








Nokia announce some new phones

No new N Series, but one of them is a S60 handset. We'll start with that first:

Nokia 6290
Nokia 6290 Smartphone - advanced technology made simple
The Nokia 6290 smartphone combines the collective power of S60 3rd Edition and 3G in an easy-to-use, attractively designed package. It supports a number of practical new features, multiple alarms and handy Quick Cover access keys which enable instant access to a wide range of the device's useful features, including an interactive world travel application.


Nokia 6300
Nokia 6300 - Clean styling, compact size
The Nokia 6300 is a mid-range model that represents an evolution of the modern monoblock design. Less than 13.1mm thin, the slim Nokia 6300 has a stainless steel frame that adds both design interest and strength. In addition to its organic curves and appealing design, the Nokia 6300 offers a robust range of easy-to-use features.

Nokia 6086
Nokia 6086 Cameraphone - Compelling feature set, seamless connectivity
The Nokia 6086 allows consumers to stay in touch - in any environment. This quad-band GSM and UMA-enabled cameraphone hides its sophisticated circuitry in a classic design with a large keypad and intuitive user menu.









Nokia 2626
Nokia 2626 - Tune into style
The Nokia 2626 is a colorful mobile phone designed for style-conscious consumers in emerging markets. The Nokia 2626 will be available in a range of bold colors, such as Fiery Red and Spatial Blue, and includes an FM radio for music on the go.

Nokia podcasting app updated

blogs.S60.com report that the Nokia podcasting app has been updated. Full details and a link for download here.

I've had problems with the app in the past but after a re-install and some other changes, all seems to be fine now.

lundi 27 novembre 2006

COTM 55





The latest edition of the Carnival of the Mobilist can be found here. As ever the carnival has some very interesting articles to go through.

Next week the carnival arrives at Mopocket.

dimanche 26 novembre 2006

Nokia World

On the 29th and 30th November the Nokia World event (Formerly known as the Nokia Mobility Conference) is being held in Amsterdam.

The agenda is here, details of the Expo here & you can create a personal page here. This allows you to store items of interest from the event. Once registered you'll be sent a link to your phone with a personal login to allow you to access content from your phone.

I'm looking forward to any new kit Nokia may announce at the event. There have already been rumours surrounding new enterprise handsets that may be unveiled (see here) My next handset is already planned to be the N95. Lets see if Nokia have anything up there sleeves that will make me change my mind.

vendredi 24 novembre 2006

Mobile broadband speed restricted

T-Mobile offer Web n Walk, all you can eat data access, including Mobile Broadband (HSDPA). Three are on the verge of offering the X Series, initially on the Nokia N73 and SE W950i. Three will launch Mobile Broadband early next year.

One of the concerns operators have that some users will clog the bandwith available using P2P services as happens on landline internet. ISP's regularly claim that there is a small group of heavy users who ruin the broadband experience for the majority by hogging bandwith and network capacity.

To counter this Nokia will offer Peer-to-peer traffic control to mobile networks early in 2007, to counter bandwith hungry applications such as VOIP and P2P file sharing, by carefully managing and balancing network resources.

Whilst I can see the reasons why the networks would want to control usage across their networks to ensure the end user experience is as good as it could be, I hope they implement the product with a good dose of common sense. With WnW and XSeries T-Mobile & Three are leading the way for open, unlimited high speed data access on your mobile phone. It would be a shame to temper these market leading products before they've fully taken off.

jeudi 23 novembre 2006

Updating an N73 to Music Edition

It's possible to update an N73 with the N73 Music Edition software. You can read posts on the AAS Forums and the What Mobile Forums

The screenshot shows the new music player. You get the Moby tune "In My Heart" that Nokia use in the adverts pre-loaded. The joystick controls play, down to stop left/right to rewind/fast forward. The media key on the phone becomes a one touch access to the music player.

It's only really recommended to update to the N73 Music Software if you're confident of the procedure. It will invalidate any warranty on your handset and there is always the chance you'll 'brick' the handset. And as always, make sure you back up any data before updating your firmware.

mercredi 22 novembre 2006

N73 Flickr usage


Posted by Tommi on blogs.s60.com

I really like to see details like this. Popularity of a particular service or phone or application. The N73 is showing a fantastic rise, matched and at the end slightly topped off by the K800i. The popularity of the K750i shouldn't be a surprise, seeing how good a camera phone it was (and still is)

I've owned the K800i and it's core competency, the cybershot branded camera, is very good. But the N73 is still my preferred choice. There is a definite blurring between top end phones and smartphones though, in terms of features and functionality. Off hand, I can't think of a feature I can do on my smartphone N73 that I can't do on the K800i. The normal definition of smartphone is a handset that allows you to add functionality by downloading and installing additional software. No? I can do this on the K800i with some java apps. Add Opera Mini. Add Shozu for uploading to blogs (although the K800i does have a built in blog upload function) The K800i offers email access. Web browsing. Has expandable memory, etc, etc. But it is not classed as a smartphone.

I like S60, I like the flexibility the O/S offers, the total menu customisation, etc. But the difference between smartphones and 'normal' mobile phones is less clear than it used to be.

I'm off now to increase the N73 stats by uploading some pictures to Flickr

Rumours, rumours....

There was a rumour a while back, regarding an update to the N93, the N93i. New metallic body and other slight changes. Well the rumour persists, Slashphone have more detail on the handset today. Could be that it's announced imminently, which would tie in with the Nokiaworld Mobility conference happening in Amsterdam soon.



















There's certainly more chance of the N93i being reality than the recently rumoured N97:

N95 Review

It's typical. I'm out for one day, away from the PC, and an N95 review turns up! The review is over on Nokia List. All things considered the N95 seems to be all you could hope it would be. I can't wait to get my hands on one, it's top of my wishlist for the next mobile handset.

lundi 20 novembre 2006

Carnival of the Mobilist 54





Another week, another edition of the Carnival of the Mobilist. This week the carnival is held on Goldenswamp.com Golden Swamp is a new site to me. One of the great things about the carnival is the amount of additional sites you get exposed to, those hosting and those good enough to submit articles.

As ever it's a good read, it takes me a few days to go through the articles as I don't have time to read it all at once.

Next week the carnival will be on fiercedeveloper.com

dimanche 19 novembre 2006

Too complicated to use?

I was reading through some mobile related sites the other day, and I came across this article. It's related to the story the other day that Symbian have shipped 100 million smartphones.

A couple of the comments in the story caught my interest. First:
The S60 3rd Edition interface has received tonnes of criticism from veteran Nokia users for being far too complicated to use. It's great that there's new stuff to play with, but not so great that the old stuff, as in making calls and sending texts, has been made more complicated.

Is this really true? Is S60 so hard to use these days? I don't think so. I've been a fan of S60 since the 7650, through the 6600 (what a great phone that was) 7610, and on through to the N70, N80 and N73.

One of the things I liked about S60 from the start was the simple customisation of the menu structure, the flexibilty in creating folders and moving programs from place to place. S60v3 still has this. Setup on S60 phones has always been straight forward and easy, S60v3 is still so. Even more so now with the settings wizard. Is making calls and sending text more complicated on S60v3 than previous versions of S60? I don't see how it is.

The fact is, Nokia's phones are in danger of turning from the iPods of the phone world into the Gizmondos -- from devices dedicated to doing one thing well to jacks-of-all-trades that do too many things poorly.

The NSeries range is aimed at people who want more functionality from their phones. Sure, some features are not as good as they could be. The standby screen on S60 is not as customisable as on a S40 phone. I would dearly love to remove calendar appointments from the main screen and just keep the shortcut icons. And there are a few other areas that S60 can improve. Better PIM features (apparently, the built in calendar covers my needs but feedback on various forums suggest it is not good enough for most) would be one. But jack-of-all-trades, master of none is not a comment I would use to describe S60 phones.
You now have to wait for your 'multimedia computer' to boot up and shut down and once everything is up and running you have to wait while an application loads. Is that what mobile phone users really want?

It was often a criticism against S60 phones, how long they take to start and access the menu when switched on. S60v3 is faster than on previous phones. Start up time on my N73 and N80 is quicker than that on my SE W810i. Accessing the menu is a second or so after start up, afterwards it's as fast as I need it to be. I rarely turn my phone off, so this is a minimal issue for me.
Then there's the issue of battery life. With so many new features the battery simply can't cope anymore. Recharging your phone almost every day has become the norm, which is a far cry from the days when phones like the Nokia 6310 would last you four or five days.

Battery life is a problem on phones like the N80. But then, do a check list between an N80 and a 6310. You can't compare the two. Battery life on my N73 runs at around 3 days. I don't turn my phone off, so that's three total days. Usage is internet, email, Orb or Avvenu, calls, text, occasional Sat Nav use, music player, etc, etc, with the phone powering a large QVGA colour screen. Battery life of six days would be great, but for what I use three days is good.
Last month Crave went to the Symbian smart phone show and we were blown away by the number of applications Symbian-based handsets can support. It was simply overwhelming -- from satellite navigation to instant email access to VoIP. But do phone users really want all these new features?

For those who don't, there is the Nokia 6021. Or 1112. For those who do, we have NSeries.
The perfect balance would be to do both well. Rather than focusing all efforts on making expensive converged devices, it might be a better tactic to make several devices that do one or two things very well, with calling and texting at the heart of the user experience. Nokia phones' ease of use and simplicity made them the iPod of the mobile phone market. But the dream of convergence has made Nokia fly too close to the sun

I think Nokia have this covered. They offer the high end smartphones with various features across the range, with WiFi on some phones, better cameras on others, QWERTY keyboards, etc, they have a good number of mid range phones covered by S40 UI and there is a fair number of low end phones for the 'I only call and text' brigade.

For me, The N73 covers all I need and does it very well. And where it could do better, there is usually a third party application I can use instead.

edit: There is a related discussion to this topic at this post on blogs.S60.com